BFC’s monitoring activities are the backbone of our work and a springboard for the rest of BFC’s programs. All export garment factories in Cambodia must agree to be monitored by BFC in order to receive an export license. As Cambodia’s preeminent independent, neutral monitor of factory conditions, we operate with the highest degree of professionalism, integrity and respect.
BFC deploys monitoring teams of two staff members for 2-day, unannounced visits to over 500 registered factories. Our monitors are relentless and thorough, having received extensive training in Cambodian labor law and international labor standards, interviewing techniques and report writing. Monitors interview managers and workers, review documents and make direct observations of factory conditions during assessment visits. To ensure complete and accurate checks are made, BFC developed a comprehensive checklist covering core national and international labor standards that we use to guide our visits. The areas of labor law that we cover include:
- Forced labor
- Child labor
- Freedom of Association and Collective Bargaining
- Working hours
- Occupational Safety and Health
BFC’s monitors then take the information they glean from visits and record it into an Information Management System (IMS) that helps organize, store and analyze information. The system provides quick and easy access to data so that we can generate reports for factories and buyers who subscribe to our assessment report service.
We strive to work efficiently. BFC notifies factories by e-mail when reports are ready and accessible with a username and password on our IMS restricted access website. Employers have the opportunity to dispute our findings. Buyers can access reports after submitting a third party access form.
We publish public Synthesis Reports once per year that summarize compliance issues, track trends, and provide insight and analysis of progress and ongoing areas of challenge for Cambodia’s garment and footwear industries.
Our monitoring work helps reduce duplication in social auditing by consolidating buyers’ auditing activities, allowing buyers and factories to focus their efforts on solutions and capacity building. However, If any buyers want to do shadow visit with our staff during assessments, follow this protocol.